We are committed to providing you with efficient and reliable delivery services. Please read the following delivery policy to understand how we handle deliveries:

Delivery Methods:

All deliveries are handled in-house by our dedicated team to ensure the highest quality of service and we will try to complete all our delivery within 7 working days. We do not rely on third-party delivery services.

Delivery Areas:

We currently offer delivery services to only singapore. If your location is not listed, please contact us for further assistance.

Delivery Timeframe:

We strive to deliver your orders promptly within the specified timeframe. Delivery times may vary depending on your location and the availability of the products. You will receive an estimated delivery time at the checkout.

Delivery Charges:

We offer competitive delivery charges based on factors such as distance and order size. Delivery charges will be clearly displayed at the checkout before you confirm your order.

Delivery Confirmation:

Once your order is dispatched for delivery, you will receive a confirmation email or SMS with tracking information. This will enable you to track the status of your delivery in real-time.

Delivery Conditions:

Please ensure someone is available to receive the delivery at the specified address during the estimated delivery timeframe. If there are any specific delivery instructions or access restrictions to your location, please inform us during the checkout process or contact our customer service team. In the event of unforeseen circumstances such as extreme weather conditions or natural disasters, delivery times may be subject to change. We will communicate any delays promptly.

Delivery Satisfaction Guarantee:

Your satisfaction is our priority. If you encounter any issues with your delivery, please contact our customer service team, and we will do our best to resolve the matter promptly.

Returns and Exchanges:

Please refer to our Returns and Exchanges Policy for information regarding returning or exchanging delivered items.

Contact Information:

If you have any questions or require further assistance regarding our delivery policy, please don’t hesitate to contact our customer service team.

By placing an order with Harlyn Jewellery, you agree to abide by the terms and conditions outlined in this delivery policy. We appreciate your trust in us and look forward to serving you.